FAQs
All forms of credit and debit cards including Visa, Mastercard, Discover and American Express.
Your membership is effective immediately!
Simply call our office and setup an appointment for yourself or your family members.
Simply schedule an appointment with our office and be sure to tell us you’re a member. When you arrive, we’ll make sure your membership is “current” and you will be eligible for instant savings off our regular fees.
If you’re a current patient, please contact us to confirm you’re on Perio Maintenance. If you are a new patient, we will make a recommendation after your initial exam.
It will be your responsibility to reschedule. Please see our office policy regarding no-shows and last minute cancellations.
Absolutely! Your entire family can join.
Your club membership is solely with our office and as such is non-transferrable. If you move to another area, you may cancel your membership at any time.
Login to your Member Portal and look under Account Members. You’ll see the status of each member above his/her name.
Yes! Simply login to your Member Portal and click “Edit Your Payment Method”.
Login to your Member Portal and click the “Remove” button for each member you’d like to cancel.
No. Refunds will not be provided for dues paid under any circumstances, including failure to schedule and maintain appointments.
You’ll pay only the Lifetime Activation fee to join. This fee includes your first month’s membership dues.
Memberships are currently month-to-month only.
An email address for receipts, credit or debit card, full name, address, phone and date of birth.
Membership clubs are not insurance but a payment arrangement provided by Dr. Charmaine Johnson, DDS, PA for services rendered. Memberships are provided exclusively to uninsured patients of our practice and shall not be considered pre-payment for future services or payment for access to discounted services. Rather, our patient members are electing to make regular monthly subscription payments for preventive care instead of paying at the time of each service. Payment for any cosmetic or restorative treatment is due at the time of service. Membership dues must be current in order to receive services. A lapse of 28 days in dues will require a reactivation fee of six months’ dues. Membership club discounts may not be combined with any other offers or discounts. It is solely the patient’s responsibility to schedule and keep their appointments. No refunds will be provided for dues paid under any circumstances, including failure to schedule and maintain appointments. A patient member’s monthly agreement is with the legal entity of Dr. Charmaine Johnson, DDS, PA. Monthly dues and fees for dental services may change at any time. Payment management services are provided by illumitrac?.